Skip to main content
L
LMacGraphics
Participant
July 2, 2021
Answered

Footage imports to Timeline with audio only (Premiere Pro 15.2; MacOS Big Sur 11.2.3)

  • July 2, 2021
  • 2 replies
  • 541 views

I know the error with audio-only importing was an old issue in Premiere 12.11 (ref https://helpx.adobe.com/in/premiere-pro/kb/premiere-pro-imports-audio-only.html) - but I'm having the same problem now.

Videos were taken on my iPhone running IOS 14.6, saved to .mov format. I brought 3 clips into a Premiere project. One of them imported fine (audio+video); the other two would only import audio.

I ran all 3 clips through Media Encoder and converted them to .mp4, then brought them into Premiere. The same clip worked fine, and the same other two did not.

I'm very new to Premiere, so I am hoping there is something obvious I am missing, like a naming convention. There are no special characters in the file names; although there are hyphens. This is an older iMac with only 8GB of memory, which is definitely a problem, but would that have anything to do with it? What else can I try?

This topic has been closed for replies.
Correct answer Sumeet_Kumar_Choubey

Hi LMacGraphics,

 

Sorry to hear about this. It seems like an issue with Source Patching. Have you tried the steps mentioned in this video & checked if it's helping?

 

Thanks,

Sumeet

2 replies

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
July 2, 2021

Most common user error is not source patching the track.
Solved by first opening clip in Source Monitor, set in and out point. Then drag/insert into timeline.

    L
    LMacGraphicsAuthor
    Participant
    July 5, 2021

    Thank you for the replies - I have set I/O points on the clips that don't work (mp4 format), and the video still won't import on either. Any other good tricks? Is there perhaps a different format I can convert it to besides mp4? 

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    July 5, 2021

    Post screenshot timeline with header also project window with offending clip.

    S
    Community Manager
    Sumeet_Kumar_ChoubeyCommunity ManagerCorrect answer
    Community Manager
    July 2, 2021

    Hi LMacGraphics,

     

    Sorry to hear about this. It seems like an issue with Source Patching. Have you tried the steps mentioned in this video & checked if it's helping?

     

    Thanks,

    Sumeet

      L
      LMacGraphicsAuthor
      Participant
      July 5, 2021

      That's got it!!! Looks like by default there are 3 Video patches activated. That's weird, is that normal? So I turned off the patches that I don't need at the moment, and just left the ones on that I needed. 

      Thanks for the link! I was tearing my hair out!

       

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices