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Participant
April 11, 2024
Question

Footage offline every time I open a Project within a Production...

  • April 11, 2024
  • 4 replies
  • 564 views

I have a large production that recently had to be transferred to another server along with all the footage. I have re-linked all the files to the new location and updated my production from version 23 to version 24.

 

When working wih the production prior to moving the files, I would have projects that just held the footage and then another project which wouldn't hold any footage, but I would use the clips from the footage project and edit them here. 

This worked perfectly until we moved the production and the files.

Now whenever I open the edit project that contains no footage, it is all offline and must be re-linked before I can continue.

 

I was wondering if there was something I am missing?

It is difficult to find information on productions specifically but previously the footage project wouldnt have to be open to allow me to edit in another project, which was a huge advantage for PC power.

 

I can give more information if required, any advice would be greatly appreciated.

 

In both cases the Production was accessing files through a local server, not directly from the PC's SSD.

Thank you

This topic has been closed for replies.

4 replies

Kevin J. Monahan Jr.
Community Manager
Community Manager
June 18, 2024

Hello @Charlie36493542chvs,

Thanks for the message. It’s been a while since you filed this bug. Are you still having this issue? If so, can you provide the info the product team member requested?
 
I'll move your post to the Discussions board while we await your information.
 
Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Bruce Bullis
Community Manager
Community Manager
April 11, 2024

Confirming: The media (in media projects), which you have successfully re-linked to its new location and saved in a Production's media project, stays online during that PPro session, but if you close and re-open PPro, that same media in that same media project becomes OFF-line?!

 

Participant
April 11, 2024

Hi Bruce,

 

Thanks for your response.

So yes I have re-opened all production projects containing media, relinked and then saved them. After closing and re-opening Premiere, it is showing as media offline.

 

After doing some more testing, the issue isnt consistent across all Projects. Some open just fine with everything linked and some open as Offline,

Bruce Bullis
Community Manager
Community Manager
April 11, 2024

Hi Charlie, 

 

Since moving everything, have you re-opened the Production projects containing media, relinked everything, then saved those media projects?