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Legend
April 5, 2026
Question

Frame Substitution Error

Hello Everyone.

I am receiving this message. I am attaching the file. Would you please let me know what to do.

Thanks.

 

    8 replies

    bairecub
    Participant
    June 23, 2026

    Has this been resolved? I am receiving Frame Substitution Errors on Canon MXF files on two separate projects. Media Encoder is also unable to transcode them, they fail. I am relying on VLC to convert. Seeking a solution ASAP.

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    Community Expert
    April 8, 2026

    did you try to delete render files (video previews) and clean media cache?

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    jamieclarke
    Community Manager
    Community Manager
    April 6, 2026

    Hi ​@animationlife - What version of Premiere are you using?  Where is your footage located?

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    Legend
    April 7, 2026

    I am using the current version 26. the files our in my Desktop

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    Legend
    April 6, 2026

    I am using Canon C200   Camera Raw.Also try to create Proxy file

    Thanks                                                                           

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    Community Expert
    April 5, 2026

    What extension is your footage? It may help to transcode to a more edit-friendly one like .mp4 or .mov.

    Others have mentioned that closing the project, renaming the files and then relinking them can fix this error. 

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    Legend
    April 6, 2026

    I am using .CRM Cinema Raw Files. here is an attachment. i have not exported any file yet.

     

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    Legend
    April 7, 2026

    I did renamed them, still same Issue.

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