FrameIO In Premiere

Forum|Forum|1 year ago
November 24, 2024
1 reply
413 views

Please can we fix Frame IO login through Premiere? It does not work. Useless, unless we can login, Pervasive issue still not rectified in v25. You bought it, so please fix it.

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R Neil Haugen

Legend

It's a different process than most of us expect. But there are thousands using it daily in V25 ... so post your details of what you're doing and exactly where it goes south. Then someone reading can help.

Everyone's mileage always varies ...

Bruce McLaren-LyallAuthor

Inspiring

Hi Neill

Thanks for the response.

MACHINE:

Win 10 22H2 build 19045.5131

PREMIERE version 25.00 (build 61)

I start Premiere pro

Load Productions project

Open "Review with Frame IO tab"

Hit the Continue with Adobe ID button and/or Already have FrameIO account sign in. Both give the same result.

This has been the case for 24 and 25. I have raised the problem multiple times.

I have rebooted, refreshed cache/ plugins etc, multiple times. Nothing seems to help.

Not sure what could be causing this. I have no problem with Frame IO through a browser.

Any assistance to resolve this will be much appreciated.

Bruce McLaren-LyallAuthor

Inspiring

Hi Neill

I have also tried the forums and their tips, including logging out the browser first etc

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