FrameIO seems to be broken

Forum|Forum|5 months ago
November 7, 2025
3 replies
311 views

Hi Is anyone else finding the new v4 implementation of FrameIO in Premiere 25 unusable?

Exports direct to Frame more than often freeze or hang and fail so you have to export and upload externally but then you can't import the markers to the timeline anymore or link the sequence to the sequence in your timeline (Its says you can link manually but nothing happens).

Having finally got almost every client to use frameIO for logging their notes it now doesn't work and I have to work off printouts again!

Too much work going into the AI novelties we never ever asked for (and also dont work) and the main editing software is getting worse and worse.

If someone is able to explain the new way of importing notes please let me know - I asked FrameIO how to do it and they said that feature has been removed from v4 for now. Considering FrameIO is review and comments software for edits and now you cant use it for that it's like premiere taking away the timeline window.

We all seriously need to look elsewhere now major workflow features are being removed its just not enjoyable or beneficial to use anymore . . .

Patrick Southern

Community Manager

Yes, we have a brand new panel replacing V4 Comments next week. Hold tight and let us know how the new panel works for you when you upgrade.

R Neil Haugen

Legend

Good to hear, Patrick!

Everyone's mileage always varies ...

R Neil Haugen

Legend

Frame.io changed the way notes work, they no longer are simply 'marked' on the clip, but supposedly reference the time and so the client can post back directly from commenting on their end.

I will say that after I saw the explanation of this, it looked like something that unless you knew how it was supposed to work, you might not figure it out on your own. And I can't remember enough of the several needed details to help, sadly.

Yes, I hope Patrick hops in.

Everyone's mileage always varies ...