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M
MJRodnick
Participating Frequently
July 28, 2021
Answered

Frames glitching in Premiere Pro while raw footage is fine

  • July 28, 2021
  • 17 replies
  • 60896 views

Good morning all!

I've been working on a project in Premiere Pro 15.4 and when I import my video file, there are areas of the video where a glitch occurs.  This isn't seen in the raw footage/file.  Any thoughts?  It occurs when I playback in Premiere Pro and in exports.  

 

Apologies if this is a redundant question; first time posting/here!

Correct answer Menang Jamir
I have the same issue whether be on a SSD drive or on a NVME drive same
issues as before even with proxy files... btw, enabling v-sync on nvidia 3D
settings fixes the issue of frames glitching.

17 replies

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drewb13375368
drewb13375368
Participant
August 16, 2021

so greatful to find this thread.

i've searched all over of youtube and could not find any help whatsoever. 

At least i know it's 100% Premiere Pro and not my new Sony FX3 which I've been loving.

 

So the main issue is the exact same glitch you are having MJ, but in addition the codec is not that smooth to edit with. 

 

On the other hand, editing works extremely smooth with no glitches in Final Cut Pro. 

(edits XAVC S like butter with the Macbook Air M1 chip)

 

Downgrading seems to be a viable option as well. I will try that if i decide to stick to XAVC S. 

 

Today i just ran a quick edit on Premiere with XAVC S-I files and it's the first time i didn't see any glitches and editing was much easier as well. The files are double the size but i think it's worth it to not have the glitching issue and smoother editing with no proxies. But i'll continue to test more. 

 

thanks!

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
August 16, 2021

Hello Drew,

Thanks for the post.

 

in addition the codec is not that smooth to edit with. On the other hand, editing works extremely smooth with no glitches in Final Cut Pro. (edits XAVC S like butter with the Macbook Air M1 chip)


XAVC, indeed, is not that great to edit with natively in Premiere Pro. I like to transcode it to ProRes or ProRes LT. Good to hear that you can edit XAVC in another app smoothly. Is this with native XAVC footage, or have you allowed that app to optimize the footage, which I believe it does by default? If the latter, you can do the same for Premiere Pro with the Transcode on Ingest function that you can use in the Media Browser. Like FCP, it can transcode in the background as you begin to organize your bins and get your Timeline going. Personally, I find this workflow very alluring. Have you been able to transcode this footage? That is actually the workaround. You can also try running in Rosetta, but I haven't tried that yet.

I have an M1, so I hope to help.

 

Downgrading seems to be a viable option as well. I will try that if i decide to stick to XAVC S. Today i just ran a quick edit on Premiere with XAVC S-I files and it's the first time i didn't see any glitches and editing was much easier as well. The files are double the size but i think it's worth it to not have the glitching issue and smoother editing with no proxies. But i'll continue to test more. 


Thanks so much for sharing your findings and giving feedback! Hope we can get that bug fixed soon. Thanks for reporting.

 

Regards,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
drewb13375368
drewb13375368
Participant
August 16, 2021

Hi Kevin,

 

Final Cut Pro is running the XAVC-S natively. I didn't select Transcode option on import. 

It also worked perfectly fine with h.265 Canon R5 files which would not play at all on Premiere.

FCP is fully optimized for the M1 chip and that's why it edits everything so easily. 

 

However, I'm trying my best to stick it out with Premiere Pro because it's the industry standard.

I didn't try to transcode on Premiere Pro, I'm hoping to avoid that extra step if possible. haha.

 

Thanks!

 

 

 

lawrence.marshall2
lawrence.marshall2
Participating Frequently
July 29, 2021

I have literally, the EXACT SAME issue.  M1 Mac Mini, I looked at your screenshots, EXACT same issue.  I use the same Sony A7siii with XAVC-S 422 10bit.  This issue started happening the moment I updated to the 15.4 with M1 'support'.  I laugh bc it only made things glitch and have problems, while I had no problems when it was in Rosetta Mode.

Does anyone know how I can downgrade?

    lawrence.marshall2
    lawrence.marshall2
    Participating Frequently
    July 29, 2021

    To add, the glitches do not appear at all in the source footage, nor do they appear within PP 15.4.  Only on the export, and in new places each time.

    H
    Hutch Harris
    Participating Frequently
    July 28, 2021

    Hey there, looks like the Adobe team has engaged with you (which is great), but if you're looking for another thing to try, I'd definitely try transcoding to ProRes in Media Encoder and seeing if that footage has the same glitch.

     

    The other thing you could try doing is right click/ctrl+click on the clip in your bin, go to Modify > Interpret Footage, and check that Premiere is actually reading the footage correctly. Pixel Aspect Ratio should be Square, Field Order should be progressive.

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      July 28, 2021

      Hi Hutch,

      Good advice there. MJ, you may want to try these options out. Let us know if they provide any insight or workarounds.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      July 28, 2021

      MJ,

      Please give us precise details of your system and, especially, your media. For example, which camera was used to shoot the footage?

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      M
      MJRodnickAuthor
      Participating Frequently
      July 28, 2021

      Thanks all for your responses!

       

      Sony A7Siii

      Lexar Professional 2000x SD XC V90II 128gb memory card (x 2)

      File Format: XAVC S 4K, 24p, 100M 4:2:2 10bit

       

      M1 Mac Mini, 16GB ram, 256GB flash storage

       

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      July 28, 2021

      Helpful, MJ.

      Sorry again. I have a couple of questions. Is your XAVC S footage shot in HEVC format? Like, is it XAVC S-I or XAVC HS?

       

      Here is a similar issue I found on YouTube. Can you verify that you are having the same issue?


      I'll do my best in getting this issue resolved for you.

       

      Thank You,

      Kevin

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      July 28, 2021

      Make sure your graphics card has the latest driver installed (for in nvidia use the Studio driver).

       

      This isn't seen in the raw footage/file

      Please call this Source footage, raw footage is something entirely different.

        M
        MJRodnickAuthor
        Participating Frequently
        July 28, 2021

        Appreciate that info.  Source footage.  Gotcha!

          Peru Bob
          Community Expert
          Peru BobCommunity Expert
          Community Expert
          July 28, 2021

          Also:

          Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
          https://mediaarea.net/en/MediaInfo

          Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
          https://handbrake.fr/downloads.php
          Here is a tutorial:
          https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

            Peru Bob
            Community Expert
            Peru BobCommunity Expert
            Community Expert
            July 28, 2021

            Delete the Media Cache and Media Cache files:
            https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

            If that doesn't work,try resetting the preferences:
            https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

            If that doesn't work, try resetting the Workspaces:
            Reset a workspace
            Reset the current workspace to return to its original, saved layout of panels.
            1. Do one of the following:
            • Click the Workspace menu icon and select Reset to Saved Layout.
            • Choose Window > Workspace > Reset to Saved Layout.
            from here:
            https://helpx.adobe.com/premiere-pro/using/workspaces.html

            If that doesn't work, try Preferences > Audio Hardware and set Input to None.

            If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)

            If that doesn't work, try creating a new project and import the old one into it.

            Also, please help us help you:
            https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1

              M
              MJRodnickAuthor
              Participating Frequently
              July 28, 2021

              Tried the first two so far and no luck.  I'll continue down your options.  Thank you!

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