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Dimirti2228157372hc
Known Participant
March 1, 2022
Question

Fresh Install -> No keyboard shortcuts

  • March 1, 2022
  • 2 replies
  • 811 views

I just installed Premiere Pro 2022 from Creative Cloud and none of the keyboard shortcuts are working. No Ctrl - Z, no spacebar play/pause, no Ctrl - C/V, which is suuuuper annoying.

I checked the preferences and they're all gone! How is this possible on a new install? How do I get the default shortcuts back?

 

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2 replies

D
Dimirti2228157372hcAuthor
Known Participant
June 24, 2022

I tried this: https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-hotkeys-not-working/td-p/120394...
once again and it worked.

The stock shortcut profiles don't work though unless I copy them to 'C:\Users\{username}\Documents\Adobe\Premiere Pro\22.0\Profile-{Username}\Win' AND change its name.

2 hours of my life wasted thanks to this bug.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    June 24, 2022
    quote

     this bug.


    By @Dimirti2228157372hc

     

    Please post that here, where the Adobe engineers read all threads:
    https://adobe-video.uservoice.com/forums/911233-premiere-pro

    gerikp
    Community Expert
    gerikpCommunity Expert
    Community Expert
    March 4, 2022

    What computer OS are you using? Could it be a permissions error? Try resetting your preferences by quitting Premiere Pro and then hold the Alt/Option Key are restart Premiere Pro. Keep holding the key until you get a dialog box. Also what happens if you try to change the Keyboard Layout Preset to something different? 

    D
    Dimirti2228157372hcAuthor
    Known Participant
    June 24, 2022

    OK now 3 months later I needed to use Pr again and run into the exact same Issue. It's a fresh intstallation and not a single keyboard shortcut is working.

    1. I use windows 10
    2. Since when does an application need special premissions for keyboard shortcuts?? Even figma within a browser works flawless without any premissions.
    3. Resetting preferences done, -> No Effect.
    4. Changing Keyboard Layout Presets -> No Effect, they're all empty. See screenshot.

    I also tried this: https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-hotkeys-not-working/td-p/12039433
    wihtout success.

    I'm losing money here because the tools that I paid for are not working correctly. I'm very disappointed.

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