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sebastsolari
Participant
February 27, 2019
Answered

Full screen not filling the entire screen

When I toggle full screen it looks like this.

I didn't touch anything, and if I did I don't know what. This didn't use to happen and I do not know how to fix it

sebastsolariCorrect answer
Participant
March 6, 2019

I updated the app and the problem was fixed. I still don’t jnow what caused this, I didn’t get to try disabling mercury transmit, but I got my full screen so problem solved I think? Thanks to everyone who replied!

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15 replies

javier pedrop21332315
Participant
May 22, 2020

I had the same problem. In the end I managed to solve it by changing the resolution of the computer screen, not that of the external monitor which is where it looked bad.

In my case I had two monitors with two different resolutions. On the computer screen it had 1920x1080, on this it had no problems, the external screen had the resolution of 1280x1024 and here it looked small. Changing the resolution on the screen to 1280x1024 did not produce any favorable effect, but changing the screen resolution from 1920x1080 to a resolution of 1900x600, the full screen option on both screens did work correctly.

 It seems that seeing it in full screen without clipping depends on the resolution of the computer monitor being compatible with that of the second monitor, although both are different. Therefore it is not a question of adjusting the resolution on the monitor where we have problems and the smallest image is seen, but that both resolutions are compatible and for this we must test resolutions on the computer monitor where it looks good and we have no problems. .

Also note that we won't see the changes until we reopen Premiere.

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    petelip
    Participant
    March 13, 2023

    I have had this problem for a while now, both my resolutions where the same but it got me thinking and I found I had display scalling on my primary monitor (125%) but not my secondary monitor (100%). As soon as I put them both to the same display scalling the screen jumped to full screen output.

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      Shaun_James
      Participant
      November 7, 2023

      I have been struggling with this for a while now after upgrading my primary display to UHD.  This fixed the problem, thanks so much!

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      sebastsolariAuthorCorrect answer
      Participant
      March 6, 2019

      I updated the app and the problem was fixed. I still don’t jnow what caused this, I didn’t get to try disabling mercury transmit, but I got my full screen so problem solved I think? Thanks to everyone who replied!

      Translate
      Vidya Sagar
      Vidya Sagar
      Participating Frequently
      February 27, 2019

      Hi sebastsolari,

      It seems like the workspace is partially corrupted. Are you using any custom workspace?

      If so, change the workspace and see the issue.

      Or you can reset the application preferences. Here are the steps: FAQ: How to reset (trash) preferences in Premiere Pro?

      Please let us know the status.

      Thanks,

      Vidya

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        sebastsolariAuthor
        Participant
        February 27, 2019

        Hi, thanks for replying. I followed the instructions to reset the preferences, and while it did reset them, the full screen problem persists. I don’t know what to do as this didn’t happen before

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        Vinay Dwivedi
        Adobe Employee
        Vinay Dwivedi
        Adobe Employee
        February 27, 2019

        Seems like Workspace is corrupted.

        Go to Windows menu in Premiere Pro>Workspace>Reset to Saved Layout and check.

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