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A
anquinn
Inspiring
October 20, 2020
Answered

FUNCTION REMOVED: Drag and drop media into bins from finder window?

  • October 20, 2020
  • 5 replies
  • 2058 views

This really messes with my workflow, after the latest update I'm not able to drag and drop media into bins from my finder window. Is there a way to toggle this function back on?

    This topic has been closed for replies.
    Correct answer anquinn

    I started a new project and drag and drop works. The project I was having problems with was created before the update. 

    5 replies

    S
    Stephen M5FCE
    Participant
    November 12, 2020

    Same issue for me!! So frustrating and such a wrench in my workflow. I have to manually import stuff in now instead of just dragging and dropping into a bin. This is the first support thread I've seen on the issue, so I'm glad i'm not the only one!

     

    I'm working on a multi-screen set up, although the probl;em persits even when I swtich over to one. Happens with EVERY file format I try to drag and drop. 

     

    Please fix this bug adobe!

    R Neil Haugen
    R Neil Haugen
    Legend
    November 12, 2020

    There is an issue where if you are in thumbs view you can't move things between bins, but if you switch to List view, you can. Then of course switch back to thumbs view while working.

     

    Does this apply to your troubles?

     

    Neil

    Everyone's mileage always varies ...
    S
    Stephen M5FCE
    Participant
    November 13, 2020

    Hi Neil, 

     

    No, this doesn't apply to me. It does seem to be working if I start a new project -- working in a pre-premiere update project seems to be the problem. 

    F
    FPS_Fish
    Inspiring
    October 21, 2020

    I am havinbg the same problem. In fact, I couldn't even option drag items and in some cases couldn't even select them! I find if I tear out the window so it it by itself and not docked it will restore drag & drop. (MacPro 2019, dual 4K monitors)

    L
    LucSHM
    Participant
    October 21, 2020

    I have the same issue. I cannot drag and drop anything. I can't drag and drop to change the custom order of  bins and files and I cannot drag media from windows explorer window into project. And yes I am using multiple window layout.

    L
    LucSHM
    Participant
    October 21, 2020

    Switched to one window and it does work now. However it really slows down my productivity.

    D
    danield25437812
    Inspiring
    October 21, 2020

    I was having the same problem, I just posted about it lol. Couldn't use any keyboard shortcuts in the Project panel either. When I created a new project and dragged the old project into it, the functionality came back. Even on two monitors! Leave it to Adobe to eff up something so simple lol

    S
    Adobe Employee
    Sumeet_Kumar_Choubey
    Adobe Employee
    October 21, 2020

    Hi anquinn,

     

    Glad that you were able to solve the issue. Could you please confirm if you are using any custom workspace split across multiple monitors or if any of the panels are undocked? 

     

    Thanks,

    Sumeet

    A
    anquinnAuthor
    Inspiring
    October 30, 2020

    Hi Sumeet. The issue seems to continue even with new projects. I am using a custom workspace with two monitors. I don't have a workplace saved, rather every time I start a project I undock my bins and drag them to my second monitor on my right, I work with my timeline and everything else with my left monitor. Thanks for the reply!

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    October 20, 2020

    Hi Anthony, 

    Do any of the other import options work? What's the format?

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    A
    anquinnAuthor
    Inspiring
    October 20, 2020

    Manually clicking through from the file menu or right clicking on the bin works. So far the file types that I have tryed and have not worked for me are: PNG, VLC and MP4. 

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