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K
Krzysztof Gryzka
Participant
October 18, 2018
Answered

GetAVICodecs

  • October 18, 2018
  • 5 replies
  • 8438 views

Hi! A few days ago I did update Adobe Premiere Pro and after that everytime on start program I got monit "A low-level exceptation occurred in: lvcod64.dll (GetAVI Codecs).  I asked on filmmaker discusion group. One person said to install K-Lite Codec Pack. I did it but event still display on start program.

Could you know which AVI Codecs should be installed with Adobe Premiere? Thank you.

    Correct answer juanmario

    In the last update, the 13.0.1 this error, GetAVICodecs, error in acquiring avi codecs, was solved, as can be seen here:

    https://helpx.adobe.com/premiere-pro/kb/fixed-issues.html

    5 replies

    caroline_edits
    Community Manager
    caroline_editsCommunity Manager
    Community Manager
    November 5, 2018

    Hey folks,

    Have the suggested solutions worked for anyone?

    Let me know!

    Caroline

    P
    Pablo Roca López
    Participant
    November 10, 2018

    Nope, but the latest update it seems to work without that error and with better performance.

    juanmario
    juanmarioCorrect answer
    Participating Frequently
    November 10, 2018

    In the last update, the 13.0.1 this error, GetAVICodecs, error in acquiring avi codecs, was solved, as can be seen here:

    https://helpx.adobe.com/premiere-pro/kb/fixed-issues.html

      Shivangi_Gupta
      Community Manager
      Shivangi_GuptaCommunity Manager
      Community Manager
      October 22, 2018

      Hi Krzysztof Gryzka,

      Sorry for your issue.

      We have identified this as a known issue and we are working on a fix. Till then, please try these workarounds:

      • Uninstall all Logitech drivers from Device Manager.
      • Go to the folder C:/Windows/System32 and delete the file lvcode64.dll or lvcod64.dll.

      Let us know if it helps.

      Thanks,

      Shivangi

        A
        ALPHA Industries
        Participant
        October 22, 2018

        I deleted lvcod64.dll

        This happened:

        1. On program start the error message did not show up anymore

        2. NEW lowlevel error showed up and now I wasn't even able to play the timeline anymore; Premiere crashed completely

        Thank goodness I made a copy of lvcod64.dll and could paste this file again into the folder.

        Now the first error is back again - but at least I can use Premiere in it's basic functions.

        Michael

        F
        françois-frédéro96074653
        Participant
        October 31, 2018

        Can't remove the Logitech DLL as I use web conferencing daily as part of my job.

        I hope you will allow me to extend evaluation period until you fix the regression so that I can decide if I upgrade from Elements to Pro.

        B
        BNC10a
        Inspiring
        October 18, 2018

        The answer appears to be in this thread:

        Just did the update to 2019 and opening a project from the other day is giving me trouble

        It has something to do with Logitech drivers.

        C
        cmsnow3
        Participant
        October 18, 2018

        Same problem here.  Come on Adobe. Let us know how to resolve this.

          S
          SAFEHARBOR11
          Participating Frequently
          October 18, 2018

          "One person said to install K-Lite Codec Pack."

          Not recommended, can cause other issues and hard to get rid of I hear

          EDIT: Found my source of reference for K-Lite, posted by the late respected Adobe Forum contributor Harm Millaard.

          Disable antivirus when edit & K-lite Codec issue

          "If you enjoy formatting your C: drive and re-installing OS and programs from scratch, install K-Lite. Most people I know avoid it like the plague."

          That quote is from 2012 so maybe things have changed, but installing any kind of "unknown" package of who-knows-what is never a good idea on a professional editing system that you need to rely on.

          Thanks

          Jeff

            P
            Pablo Roca López
            Participant
            October 18, 2018

            Same here.

            Please help us, thank you!

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