Skip to main content
Participant
January 29, 2017
Answered

[GH4] Premiere cutting audio off

  • January 29, 2017
  • 16 replies
  • 7024 views

I recorded a long interview with the Rode Videomic Pro. The GH4 cut it into 4GB clips, which is an internal feature, so fine. VLC plays each MOV file with perfect audio to the end of each clip.

But when I import into Premiere, Premiere cuts off the last 30 milliseconds or so of each clip's audio:

buExwIb.png

Video is perfectly smooth when clipped together, no jumping. I'm running CC 2017 on Windows 10.

Help please?

EDIT: I've made it clearer what the issue is:

mpInWeK.png

This topic has been closed for replies.
Correct answer HydraulicStudio-NSmith

So here's my workaround. Navigate to the folder containing the footage, hold Shift and right click in Explorer, select "Open command window here." In the command window, type "ren *.mov *.mpg" without quotes and it will rename the files to .mpg.

When Premeire asks to locate footage, deselct "file extension" and locate the first clips. The rest should be located as it's only searching for the file name at that point. The problem I'm encountering now is that it still recognizes all the footage as .MOV in the Project panel and in my sequences, so I would have to use Reload Footage on every single clip. Rather than doing this, I'll just pull the relevant audio when I need it. Going forward, changing the file extension should be sufficient, I imagine.

16 replies

Kevin J. Monahan Jr.
Legend
August 25, 2022

This post is outdated and stale. Locking.

 

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
brandonl8911795
Inspiring
November 14, 2017

Had a very similar issue with Premiere CC 2018 importing a .MOV file. It cut off the last minute of the file in both AME and Premiere. Simply renaming it from .mov to .mpg fixed the issue. So. Weird.

Known Participant
August 1, 2017

i actually thought my GH4 was getting a bit old when encountering this problem, and got a GH5 (well.. other reasons too)

only to find out it has the exact same problem!

workarounds are unacceptable, i have tons of small video files that need super quick editing, it should work right out of the cam!! this is the main reason to get premiere, edit with no transcoding or fuss. the GH4 and GH5 are not exactly a niche product, it should be dealt with high priority.

any update yet? (i'm using 2017.0.2)

ps it happens on MP4 files, also short ones, also unspanned ones, several bit rates and HD and 4K

Known Participant
August 1, 2017

so i upgraded to 2017.1 (which i really didn't want to.. but this bug must be solved) to find out the END of the files are good now, but the START still has a little silence...

so.... the bug is found but only half fixed..... really? anyone else have a full fix?

matthews92553747
Participant
April 17, 2017

I am also experiencing this issue.

I am using footage shot with my GH4. I have all of the MOV media imported. When the file is broken up into two or more files, the last tiny bit of the audio is missing in Premiere.

I've tried renaming the MOV to MP4 and no success. It plays but it is still missing that last little bit of audio.

Known Participant
April 12, 2017

Yeah I thought this was just my GH4 was going bad or something, didn't realize it was a Premiere issue until I got my GH5 and was like, dammit...

Participant
April 12, 2017

I have just discovered this problem as well. Ugh!

Known Participant
April 11, 2017

I'd like to add that this is happening with GH5 footage as well.

Inspiring
March 28, 2017

Same issue here and it have been long time with this issue (since the last update 2 or 3 months ago), seems weird that it only happens with the GH4, I hope Adobe could fix this soon, and I hope that changing the extension will fix it.

I have tried in Mov and mp4 in GH4 recording and I am getting this issue in both ways in every single clip

Participant
March 23, 2017

Same issue here. Quite annoying. Will Adobe fix it???

Participant
March 16, 2017

Have been experiencing this issue for a while now...just wanted to add that it's still happening with GH4 footage.