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J
Jam25523236lncr
Participant
September 15, 2023
Question

Glitch when scrolling with mouse wheel in Effects/Lumetri/Essential Sound etc panels

  • September 15, 2023
  • 1 reply
  • 590 views

Bug was around since I remember. When scrolling with a mouse wheel vertically the panels get all buggy and laggy and kind of warped together making it unusable. I have to scroll with the tab downwards or upwards in order to access options. I haven't seen this problem mentioned anywhere and reinstalled a few times.

Windows 10 Home

Premiere Pro version 23.6

Razer Blade 16 Intel 13th gen 13950HX

64 GB ram

Nvidia 4080 graphics card

This topic has been closed for replies.

1 reply

Ishan Y
Ishan Y
Inspiring
September 28, 2023

Hey Jam,

This shouldn't be happening! I am moving this thread to the Discussions section for troubleshooting. Could you check if you have the most recent GPU drivers installed? We recommend installing the NVIDIA Studio Drivers. Please also hold the Alt key while launching Premiere Pro and enable the Disable third-party plugins (one time only) option to check if any third-party plugins are causing this issue. 

 

Thanks,

Ishan

    J
    Jam25523236lncrAuthor
    Participant
    September 29, 2023

    I have the latest drivers currently of 537.42. Here's a screenshot after disabling third party plugins resetting, app preferences and clearing media cache from the holding the alt option, enjoy

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