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Андрей22805514cnew
Participant
January 24, 2022
Question

Gopro FX Reframe leads to crash Premiere Pro

  • January 24, 2022
  • 4 replies
  • 4242 views

Hello!

I have a problem when I use Gopro FX Reframe in Premiere Pro.

When I apply this effect on any video, I get program shutdown and crash report.
I use Premiere Pro 2019, I also tried it in 2020 and in the latest (2022) - programs crash when adding an effect to a clip.
Windows 10, i7-3770, 20 gb RAM, GeForce GTX 1050 Ti.

 

Please give me advice what should I do?

    This topic has been closed for replies.

    4 replies

    D
    David W Cox
    Participating Frequently
    March 3, 2023

    I would be happy to work with anyone to help find the bug in this plugin I am on a windows machine, have been on the phone with adobe support, and am sorry for the time I have wasted and the time they have wasted with me. They confirmed my computer is a top-performing machine. I thought I had made a mistake. I went back and started the project all over, everything worked fine and then I added the adjustment Gopro FX Reframe - CRASH city every which way. I would love to know what it is but I am not a computer scientist and have no idea where the problem is. It just crashes at all sorts of time and just need a reliable lens correction. Any alternative proven suggestions? I know it may work for some but not for me on a windows machine. I love the way it made the adjustment but hated the vast amount of time I wasted.

    K
    kmhanson3
    Participating Frequently
    March 3, 2023

    I have given up. I have moved to DaVinci. Neither GoPro nor Adobe are interested in this issue.

    N
    netposerw
    Participating Frequently
    November 28, 2022

    I've noticed the constant crashing is when I don't use an external monitor. When I'm home I have 2 monitors connected via HDMI and Display Port and I can't recall Premiere crashing when editing with the Reframe plugin. When I'm on the road/remote and using the laptop's screen it crashes constantly.

    R
    Robin23054448bh2y
    Participant
    February 8, 2022

    Hi,

     

    I have the same problem with Premiere Pro 2022.

    I tried two different machines with freshly installed Windows 10, latest version, latest drivers.

    The machines are:

     

    Lenovo P53, i7-9850H, 64GB Ram, nVidia Quadro RTX 5000

    Dell Precision 7710, i7-6920HQ, 32 GB Ram, nVidia Quadro M4000M

     

    The plugin works, but crashes Premiere after a few minutes. No error message, just the application not responding and I have to close it via task manager.

     

      J
      Jeremy22244779frbn
      Participant
      March 19, 2022

      If I wasn't already bald I'd be pulling my hair out over this lol. I can get maybe 5 or 10 minutes of keyframing in before it freezes up and I have to close through task manager. Have you been able to find a solution?

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      January 24, 2022

      Dont think you machine is powerfull enough to handle such a plugin.

       

      Adobe Premiere Pro CC System Requirements

      А
      Андрей22805514cnewAuthor
      Participant
      January 24, 2022

      Thank you!

      Is it system requirements for latest version?

      I use PP 2019, plugin has to works with PP 2019..

      Can you clarify what exactly needs to be improve on my PC?  CPU?

       

      By the way plugin works on a ten-year-old laptop (that does not has a discrete graphics card and has Intel i3 CPU )
      But I can't work on laptop, because it is very very slow.
      However when I use the plugin on this laptop - Premiere Pro does not crash

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