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Andrea25279490zemt
Participant
July 17, 2022
Answered

GPU Acceleration, Mercury playback/rendering grayed out

  • July 17, 2022
  • 2 replies
  • 310 views

Greetings,

 

I noticed that in my Premiere Pro 2019 CC (Version 13.0.1) the Mercury rendering option is grayed out. My windows 10 laptop is running Nvidia GeForce GT 520MX and I was about to edit a 1080p video. Here below are my system info, can anyone say the reason GPU acceleration won't run? Should it run in principle, given my setup?

 

Thanks!

 

—

 

NVIDIA System Information report created on: 07/17/2022 15:07:39
System name: DESKTOP-VI64M1T

[Display]
Operating System: Windows 10 Home, 64-bit
DirectX version: 12.0
GPU processor: GeForce GT 520MX
Driver version: 388.57
Direct3D API version: 11.2
Direct3D feature level: 11_0
CUDA Cores: 48
Core clock: 900 MHz
Shader clock: 1800 MHz
Memory data rate: 1800 MHz
Memory interface: 64-bit
Memory bandwidth: 14.40 GB/s
Total available graphics memory: 5075 MB
Dedicated video memory: 1024 MB DDR3
System video memory: 0 MB
Shared system memory: 4051 MB
Video BIOS version: 75.19.22.00.F2
IRQ: Not used
Bus: PCI Express x16 Gen2
Device Id: 10DE 1051 17621043
Part Number: 1319 0010

[Components]

nvui.dll 8.17.13.8857 NVIDIA User Experience Driver Component
nvxdplcy.dll 8.17.13.8857 NVIDIA User Experience Driver Component
nvxdbat.dll 8.17.13.8857 NVIDIA User Experience Driver Component
nvxdapix.dll 8.17.13.8857 NVIDIA User Experience Driver Component
NVCPL.DLL 8.17.13.8857 NVIDIA User Experience Driver Component
nvCplUIR.dll 8.1.940.0 NVIDIA Control Panel
nvCplUI.exe 8.1.940.0 NVIDIA Control Panel
nvWSSR.dll 23.21.13.8857 NVIDIA Workstation Server
nvWSS.dll 23.21.13.8857 NVIDIA Workstation Server
nvViTvSR.dll 23.21.13.8857 NVIDIA Video Server
nvViTvS.dll 23.21.13.8857 NVIDIA Video Server
NVSTVIEW.EXE 7.17.13.8857 NVIDIA 3D Vision Photo Viewer
NVSTTEST.EXE 7.17.13.8857 NVIDIA 3D Vision Test Application
NVSTRES.DLL 7.17.13.8857 NVIDIA 3D Vision Module
nvDispSR.dll 23.21.13.8857 NVIDIA Display Server
NVMCTRAY.DLL 23.21.13.8857 NVIDIA Media Center Library
nvDispS.dll 23.21.13.8857 NVIDIA Display Server
PhysX 09.17.0524 NVIDIA PhysX
NVCUDA.DLL 23.21.13.8857 NVIDIA CUDA 9.1.112 driver
nvGameSR.dll 23.21.13.8857 NVIDIA 3D Settings Server
nvGameS.dll 23.21.13.8857 NVIDIA 3D Settings Server

    This topic has been closed for replies.
    Correct answer RjL190365

    I am sorry to tell you this, but your GPU is now totally obsolete - and has been since 2018. Nvidia had completely discontinued all driver support for all Fermi GPUs way back in March 2018 (with version 391.35 being the very last driver release for all 400- and 500-series GeForce GPUs), and although these GPUs technically remained in "legacy" support status until January 2019, Premiere Pro 13 requires a driver version higher than 410.xx just to even be supported at all.

    2 replies

    R
    RjL190365Correct answer
    Legend
    July 17, 2022

    I am sorry to tell you this, but your GPU is now totally obsolete - and has been since 2018. Nvidia had completely discontinued all driver support for all Fermi GPUs way back in March 2018 (with version 391.35 being the very last driver release for all 400- and 500-series GeForce GPUs), and although these GPUs technically remained in "legacy" support status until January 2019, Premiere Pro 13 requires a driver version higher than 410.xx just to even be supported at all.

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      July 17, 2022

      Your GPU is not supported. Vram needs to be at least 2 gig. Your card is but 1 gig.

      Driver is possible too old either.

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