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Inspiring
November 3, 2016
Answered

GPU Issue after Upgrade to Premiere Pro CC 2017

  • November 3, 2016
  • 17 replies
  • 56077 views

I'm getting following error.

ERROR:

"Adobe premiere pro requires update video card drivers for GPU accelerated rendering"

And video rendering and playback in Project Settings greyed out

I'm using Nvidia Quadro K2000M

    This topic has been closed for replies.
    Correct answer maximus1105

    Updated driver from NVIDIA. Looks like working.

    17 replies

    Participating Frequently
    November 14, 2016

    same problem with two cards GTX 970 and GTX 780

    Warner Vision
    Participant
    November 11, 2016

    I too no longer have the CUDA option in Premiere CC 2017 on my MacPro running OSX Yosemite (with the latest updates), and with the latest nVidia driver (346.02.03f10) for my GTX680.  CUDA is no longer in the drop-down list for video rendering within the project settings - only OpenCL.  Premiere CC 2015 did have CUDA.  Any suggestions?

    Participant
    November 21, 2016

    Same issue anyone figure it out.  I know that adobe dropped support for the gtx 600 series, which if you are using a macvid card such as a 980 could pose an issue since the driver is based on the 600.  Totally stalled here.  I've tried everything.

    Participant
    November 7, 2016

    Same error and same problem with the NVIDIA Quadro 4000...when trying to update my driver, I'm told I have the most recent driver available.

    Participant
    November 7, 2016

    Had the same issue with my Nvidia Quadro K2000. I originally downloaded the ODE driver (Optimal Driver for

    Enterprise. That didn't work. Then I tried the QNF (below) (Quadro New Feature Driver) and it worked perfectly. Stress.... GONE!

    Participant
    November 8, 2016

    Had the same issue, gtx980ti and k5000 in 1 system. The latest driver Nvidia suggested was 375.50, but when I searched the correct driver for the k5000, I got the 372.95. And that one works for me!

    Inspiring
    November 3, 2016

    Hi .

    I have Nvidia gtx 760 and had the very same problem. Also with Davinci resolve 12.5

    Just now I installed GeForce Expirence and let it express install the latest Game-Ready Driver. And now Premiere pro cc 2017 works perfect. I then reinstalled Davinci Resolve and it runs perfect as well. ☺

    GeForce Experience: Your Gateway To Great PC Gaming | GeForce

    /Per

    Unicodia1
    Inspiring
    November 3, 2016

    I updated my driver, as this was the message that popped up after installing 2017.  I did this, and it still doesn't give me the option for GPU as it used to.  Anyone else still having this issue after updating their graphics card?

    Inspiring
    November 3, 2016

    i updated driver directly downloaded from. NVIDIA and not through windows or other sites.

    Unicodia1
    Inspiring
    November 3, 2016

    Thank you so much!  Updating from Nvidia did the trick.

    Inspiring
    November 3, 2016

    video rendering and playback in Project Settings greyed out

    Inspiring
    November 3, 2016

    GPUSniffer Result:

    C:\Program Files\Adobe\Adobe Premiere Pro CC 2017>GPUSniffer

    --- OpenGL Info ---

    Vendor: NVIDIA Corporation

    Renderer: Quadro K2000M/PCIe/SSE2

    OpenGL Version: 2.1.2 NVIDIA 353.62 10.18.13.5362

    GLSL Version: 1.20 NVIDIA via Cg compiler

    Monitors: 1

    Monitor 0 properties -

       Size: (0, 0, 3840, 2160)

       Max texture size: 16384

       Supports non-power of two: 1

       Shaders 444: 1

       Shaders 422: 1

       Shaders 420: 1

    --- GPU Computation Info ---

    Found 1 devices supporting GPU computation.

    CUDA Device 0 -

       Name: Quadro K2000M

       Vendor: NVIDIA

       Capability: 3

       Driver: 7.5

       Total Video Memory: 2048MB

       * Not chosen because of old driver.

    maximus1105AuthorCorrect answer
    Inspiring
    November 3, 2016

    Updated driver from NVIDIA. Looks like working.

    Participant
    November 3, 2016

    same here, i am using gtx-680 (all drivers up to date.