GPU playback keeps dropping to Software playback

Forum|Forum|3 years ago
December 9, 2022
1 reply
246 views

I’m experiencing a consistent playback issue where after a ‘period of time’ 15-30 minutes, hardware decoded playback drops to software decoded playback. I can monitor this in the debug menu (Importer MPEG).

To temporarily resolve the issue, I either need to restart Premiere or switch from OpenCL to Software and then back again in the general menu.

Is this a known issue? Any potential fixes?

Sequence: MP4 – H264 8bit 4.2.0

Premiere Pro 2023 Build 63

Windows 10 Pro 22H2 – All windows updates applied

CPU AMD 7600X

GPU AMD Radeon 6700XT (Pro drivers 22.Q4)

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Correct answer Marc6285643

Hey Kevin, the issue was resolved by a premiere pro update, if a recall.

Kevin J. Monahan Jr.

Community Manager

Hi @Marc6285643,

Thanks for writing in. Are you still having trouble with this issue? Can we get more info on the workflow? How long is the sequence, for example? I hope we can help you.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Marc6285643AuthorCorrect answer

Participant

Hey Kevin, the issue was resolved by a premiere pro update, if a recall.

Kevin J. Monahan Jr.

Community Manager

Oh, sweet, @Marc6285643! Thanks for letting the community know. Have a great Monday!

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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