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Participant
Oct 28, 2026 3:48 AM UTC
Question

Green block artifacts in exports when Intel hardware decoding is on (Core Ultra 7 270K Plus iGPU, Sony A7 IV 4K 50p H.264)

Issue: Green block artifacts appear on some clips in exports and in the Media Encoder output preview when Intel hardware-accelerated H.264/HEVC decoding is enabled. Turning off only Intel decoding, with Nvidia decoding and hardware encoding left on, fully fixes it. It still happens on the latest Intel graphics driver (32.0.101.9150).

Steps to Reproduce:

  1. Preferences → Media: enable H.264/HEVC hardware accelerated decoding with both Intel and Nvidia checked, and enable hardware accelerated encoding.
  2. Restart Premiere Pro.
  3. Edit Sony A7 IV 4K 50p footage in a 1080×1920, 25 fps sequence.
  4. Export from Premiere Pro or Media Encoder (tested with H.264, HEVC and Apple ProRes 422 HQ).

Expected Result: Clean output matching the source footage.

Actual Result: Green block artifacts on some clips (3 clips in my latest export), in both the exported file and the Media Encoder output preview. Task Manager shows the Intel iGPU at 100% at the start of the export before the NVIDIA GPU takes over, so the Intel decoder is in use when the corruption happens.

Screen Recording: [Attach recording or screenshot of the green frames]

Premiere Version: Reproduced in 25.5.2 and 26.3.2.

Operating System: Windows 11, build 26200

GPU and Driver:

  • NVIDIA GeForce RTX 4070 Ti Super, Studio driver 617.42
  • Intel Graphics (integrated, Core Ultra 7 270K Plus, device ID 8086:7D67), driver 32.0.101.9150 (2026-10-08). Also reproduced on 32.0.101.6129 (2024-10-18).
  • Renderer: Mercury Playback Engine GPU Acceleration (CUDA)

Video Format: Sony ILCE-7M4 (A7 IV), XAVC S, H.264 High Profile @ L5.2, 8-bit 4:2:0, 3840×2160, 50p, LPCM 16-bit stereo, standard Rec.709 picture profile (not log). Sample clip and metadata XML available on request.

Project Size: [Approx. project file size, Production yes/no, number of clips]

Helpful Context

  • All projects or only some? One project so far.
  • New, empty projects? Yes
  • When did it start? The system was migrated from a 12th-gen Intel platform (i5-12600K, Z690) to the Core Ultra 7 270K Plus (Z890) without a fresh Windows install.
  • Preferences reset (Shift on launch, all four options): Same results.

Isolation tests

  • Software encoding with hardware decoding on: artifacts still present, so the encoder isn't the cause.
  • All hardware decoding and encoding off: clean.
  • Intel decoding off, Nvidia decoding on, hardware encoding on: clean across a full export. This is my current workaround.
  • Intel driver updated to 32.0.101.9150, Intel decoding back on: artifacts return.
  • Transcoding one affected clip removed its artifacts, but they then appeared on a neighbouring clip, which points to a decoder issue rather than corrupt source files.

    2 replies

    Community Manager
    Nov 12, 2026 1:33 AM UTC

    Hi ​@Josh23468220swn9,

    Do you still have the issue? Have you tried Premiere v.27 yet? Let us know.

    Thanks,

    Kevin

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    CORCTON34033231
    Community Expert
    Community Expert
    Oct 28, 2026 6:10 AM UTC

    Hi Josh, thanks for the detailed isolation tests. The official troubleshooting steps for render/export issues are these, please try them in order: 1. Try exporting your project to a different file format. 2. Go to Preferences > Media and deselect Enable hardware accelerated decoding (requires restart) to export to H.264 or HEVC. 3. If the issue persists, select File > Project Settings > General, and in the Video Rendering and Playback section, select Mercury Playback Engine Software Only. Note that this may slow down the rendering speed. 4. If you are using a custom export preset, change to a built-in preset in Export Settings. 5. Select Queue to export your project using Adobe Media Encoder. 6. If you are using a third-party transition or plugin, remove it temporarily from the project and export again. Reference: https://helpx.adobe.com/premiere/desktop/troubleshooting/export-issues/unable-to-render-or-export-premiere-project.html Please let us know which step changes the result for you.

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