Known Participant

Question

Green glitch

16 replies
4987 views
Translate

Hello,

i got driver up dated, tried clear cache, tried render in EMP, tried this article https://community.adobe.com/t5/premiere-pro-discussions/video-glitches-after-importing-green-flashes-distorted-screen/m-p/9585697 but my problem still persist. Can someone help please? idk what to do

test.zip

F

FantasticHaz

Participant

Hi OP,

My solution to this problem was to click the Spanner icon next to the video length in the Program window and select High Quality Playback so that it is ticked. My footage now no longer turns green and distorts during playback.

This post is now over two years old, but I hope that this brings you some closure, and perhaps closure to other people in the future with the same issue. Hope all is well.

Translate

Ishan Y

Inspiring

Hi FantasticHaz,

Thanks for sharing what worked for you. Could you let me know what type of source files you're experiencing this issue with? Please also share your Premiere Pro version. I'll try to find a permanent fix for this issue.

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.

Translate

Peru Bob

Community Expert

Please use the free MediaInfo and post a screenshot of the properties of your source media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

Translate

D

Dominik28728665on50Author

Known Participant

Hello, i manage to fix it, i guess it was ae bug, i just rerender the footage and its ok. but thanks for help anyway! ❤️

Translate

D

Dominik28728665on50Author

Known Participant

Hello, the happiness was temporary, now when I work in AE this happening (photo)

Translate

Peru Bob

Community Expert

What graphics card?

What driver number?

How did you update the driver?

Translate

D

Dominik28728665on50Author

Known Participant

I updated through NVIDIA geforce experience, and I have nvidia 3080 gpu, and i have 531.61 (check the image)

Translate

MyerPj

Community Expert

It's a really short bit, can you recreate? If so, try it in a new project file. A drive and clearing cache are the two most likely things for that random green screen that has the effect still in it.

Clear cache by holding down shift when you click the PP icon. That's the new method of doing so.

Translate