Skip to main content
Known Participant
June 17, 2020
질문

Green horizontal Lines in my source monitor - Please Help!

  • June 17, 2020
  • 1 답변
  • 1178 조회

I have thick green lines going across my source monitor and I have no idea what to do. I'm already on Mercury Playback Engine Software Only.

I got an error message saying I have to update my driver, I did that and the green lines appeared, I decided to check for an update on Premiere Pro - I've just Updated my Premiere Pro and the green lines are still there. 

So confused but here are some photos that might help

 

 

이 주제는 답변이 닫혔습니다.

1 답변

Ann Bens
Community Expert
Community Expert
June 17, 2020

Update graphics card driver.

How to manually install your Intel® Graphics Driver in Windows® 10 

 

If that does not work your card most likely is obselete and wont work with 2020.

Revert back to 2019 see if that will work for you.

JoshP1001작성자
Known Participant
June 17, 2020

Thank you! I had already updated so I had to downgrade my driver to allow it to work. Here is the Link I used https://helpx.adobe.com/x-productkb/multi/drivers-video-win-intel.html