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firegoddess
Participating Frequently
May 31, 2022
Question

Hardware encoding export results in pixelated/glitchy image

  • May 31, 2022
  • 3 replies
  • 887 views

Hello,

 

I know I'm going to need a bit of direction here on what information you might need in order to answer my question, as I am a beginner. I have been editing videos shot from my Sony a6400 in Premiere Pro. I have never had issues with this in the past, but suddenly when I export with hard encoding I get a video that starts out normal, and then after about 10 seconds starts to get really noisy and pixelated. I have tried switching to software encoding, and it does fix the issue, but when I do this export times for a 12-minute video go from an 8-minute export (using hardware encoding) to 40 minutes (using software encoding). This has happened in 3 different projects of mine now, so I need more than a 1 time fix. (I don't really have to use software encoding forever do I??)

 

I'm not sure what information you need so I attached screenshots of my settings that I thought could be helpful. When I exported both times the settings were the exact same except hardware encoding vs. software encoding. I shot my video in XAVC S 4K  (30 P 100 M)

 

Let me know if you need additional information!

 

    This topic has been closed for replies.

    3 replies

    Peru Bob
    Community Expert
    Community Expert
    May 31, 2022
    Video unavailable

    This video is private

    firegoddess
    Participating Frequently
    May 31, 2022

    Hi @Peru Bob thanks for letting me know. Is there an email address I can grant access of the video to so you can access it?

    Peru Bob
    Community Expert
    Community Expert
    May 31, 2022

    Click on my icon and send me a PM on the forum.

    firegoddess
    Participating Frequently
    May 31, 2022

    Watching both videos again... it looks like I'm having the same problem with both videos, so I guess software encoding doesn't actually solve the problem at all. 

    firegoddess
    Participating Frequently
    May 31, 2022

    I uploaded both the software encoded and hardware encoded versions privately to YouTube so you can see what I'm talking about. 

    HERE is the link for the hardware encoded (pixelated/noisy)

    and HERE is the link for the software encoded (normal)