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michaelcwelch
Known Participant
May 13, 2023
Question

Having serious performance issues with 23.4.0 and 23.3.0

  • May 13, 2023
  • 8 replies
  • 4146 views

For the record I have the fastest Mac Studio Ultra money can buy. I am using HD proxies or just plain HD footage, and it chokes every 10 seconds of playback. Noticed this on 23.3.0 and 23.4.0. Have muted all of the tracks that are not playing, copied and pasted in new timelines, created a new project and pasted. I am stumped. 

 

Ran the BlackMagic disk speed test on the drives and I should have no problem pushing 4K. 

 

I have also been editing for 30 years so have done all of the usual maintenance things.

 

Does anybody have a similar problem and have you figured out a solution? 

 

 

Mac Pro Studio

Apple M1 Ultra

128 gb of memory

Ventura 13.3.1 (a)

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8 replies

Stan Jones
Community Expert
Community Expert
May 17, 2023

Several users in another thread (probably related to slow performance with captions) reported improvement by opening PR first and then opening their project. I can't replicate the performance problems, so can't test this. But other users reported it made a big difference, and I don't know what to make of it. I never open projects from the project file. I don't know if they were working with projects created in previous version or not.

 

Has anyone in this thread who is opening from the project file tried opening PR first?

 

Stan

 

michaelcwelch
Known Participant
May 17, 2023

Stan, this is the way I always open projects and can confirm it does nothing. My timelines are still unplayable. 

michaelcwelch
Known Participant
May 17, 2023

FWIW, I also have been monitoring it in my activity monitor and Adobe Premiere is utilizing up to 159% of my processor when I play the timeline. 

crabspanner
Known Participant
May 17, 2023

Performance is dreadful on 23.4 for me on Windows. CUDA is enabled but playback is almsot impossible without rendering first, which takes forever. 23.1 works just fine so I've rolled back.


Windows 10
RTX 3090 24Gb
128GB RAM

Jarrod Taylor
Participating Frequently
May 17, 2023

I hear you on this one. Im also having issues with 23.4 crashing or wont open a project from a portable Lacie HDD. I love Adobe but im sick to death of this years builds. Im reverting back to to 23.2 which was the only stable version for my system and my system is quite capable of editing 6K footage.

michaelcwelch
Known Participant
May 17, 2023

Bumping this back up to the top. 

Legend
May 13, 2023

I am also having performance issues with both of my Windows 11 PCs with 23.3 and 23.4. In the PugetBench for Premiere Pro benchmarks, my export performance scores dropped. 23.4 made it even worse with a broken Quick Sync module when used with a discrete GPU; in fact, 23.4 effectively added an "F" to the end of my main system's i7-12700K, effectively making it an i7-12700KF. In addition, my CPU effects score dropped slightly with 23.4 compared to 23.3 and earlier.

;Dooley
Known Participant
May 13, 2023

Now that you say that I did a tually try to open an older project on my PC and was complaining that I couldn't get an older project to open. I ended up walking away from it for a couple hours and when i fid finally get back to it the project was at least able to play. I'll be adding that to the list of testing. I'm actually surprised that this issue isn't being reported more. I asked an editor friend who also uses mac to see if they were having issues hut they are also in the midst of a project and haven't updated yet. For my situation both projects are hsing blend modes extensively so that may be where my issues are originating. 

;Dooley
Known Participant
May 13, 2023

From my testing version 23.3 and 23.4 is underutilizing the CPU vs 23.2. For example my project in 23.3 and 23.4 is only using 5-10% CPU and 98% GPU urilization and the same project in 23.2 spikes the CPU to 90% initially and stabalizes at 30% and the GPU holds steady at 88%. 

michaelcwelch
Known Participant
May 13, 2023

Thank you Dooley. I am going to give it a go, and will let you know how it works out. 

 

I was also having issues with exporting a few nights ago. I think this is all tied to the same update. 

;Dooley
Known Participant
May 13, 2023

I will be testing a bit more later next week but just have to get this project done so will stick to 23.2 for now. Do you happen to be using nexted sequences or opacity on multiple layers? I'm trying to narrow down if this is just this project finding a bug or if it is more general.

;Dooley
Known Participant
May 13, 2023

I just posted today under apple security update degraded performance and after testing extensively thinking it was an issue with the Mac it turned out to be the 23.3 and 23.4 upgrade. Any timeline with more than ine layer is stuttering. Reverting back to 23.2 fixed the issue. The ironic thing is that mu timeline is red R3D and the 23.3 update was supposed to help.

michaelcwelch
Known Participant
May 13, 2023

Oh and everything has been transcoded in ProRes 422 HQ, including proxies. 

Legend
May 13, 2023

why are you using prores 422 HQ for your proxies?  Much better to use Prores proxy...  

michaelcwelch
Known Participant
May 13, 2023

Like I said, I've been doing this for a long time. I have a pretty bulletproof workflow that I have been doing for years, and I also churn through a ton of media at lightning speeds. We could probably do a whole discussion about preferential codecs, but I will save that for another day. Thanks for looking at my issue.