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Vivif
Participant
January 23, 2020
Answered

Help! Adobe Premiere Pro error on full screen

  • January 23, 2020
  • 3 replies
  • 6346 views

I don't know why this happened, I ave using it for a month in full screen and its working normal, until one day when I import AI file, its start bug, and I can't use it on full screen.

 

already reinstall a couple times and remove the preference when uninstalling but its still error in full screen, nothing chance.

here is a video to help you see the problem:

This topic has been closed for replies.
Correct answer Kulpreet

Press and hold down Shift-Alt while the application is starting.

 

-KS

3 replies

A
AlexJGuer
Participant
October 24, 2020

I've had the same problem for a while now and neither of these solutions worked

    Y
    Ymer22697479vfr3
    Participant
    October 24, 2022

    Hello im having the same issue. Did you get to resolve this yet?

    I havent tried holding shift-alt yet nor do i know what it actually does... but just in case

    S
    Community Manager
    Sumeet Kumar ChoubeyCommunity Manager
    Community Manager
    January 24, 2020

    Hi Vivif,

     

    We're sorry about this. Try resetting app preferences as Kulpreet suggested and check if it's working properly. If you are still getting this issue, then try resetting workspace for Premiere Pro to isolate any workspace corruption issue that might be causing the app to misbehave.

    Let us know if it helps.

     

    Thanks,

    Sumeet

    K
    KulpreetCorrect answer
    Participating Frequently
    January 23, 2020

    Press and hold down Shift-Alt while the application is starting.

     

    -KS

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