HELP. Audio is clipping in Premiere, after import only

Forum|Forum|5 years ago
April 14, 2020
5 replies
2720 views

I recieved a video of someone singing, an .mp4, that I need to edit into a larger composition.

When I play it on my desktop through Quicktime, it sounds great. The second I open it in Premiere or Audition, the audio clips terribly. I have tried all sorts do de-clipping and FFT effects, nothing seems to be fixing it to sound as good as it sounds when it plays in Quicktime. Anyone know what's going on?

Correct answer Hacker Charles

i created a new sequence and transfered everything there it worked just fine

H

Hacker CharlesCorrect answer

Participant

i created a new sequence and transfered everything there it worked just fine

J

JOSHUA_H

Participant

Awesome, youre the man. I was getting frustrated with my audio clipping for no reason. Copying the edit into a new sequence fixed the issue.

S

Syahdio30972587ybnh

Participant

Have you got the answer? Coz my problem is the same as yours 😞

M

Michael Grenadier

Legend

if you want to send me a direct message by clicking on my username at the top of my post and send me a link for a file with the issue, I'll be happy to see if I can figure out what's going on. any excuse not to do the work I should be doing...

M

Michael Grenadier

Legend

try transcoding to prores, 48k 16 bit uncompressed linear audio... before importing into premiere. I'm guessing the mp4 audio is compressed in some way and that's causing the problem...

P

Peter F RockwellAuthor

Participant

This sounds promising. Do you have a reccomendation on what program to use to transcode the mp4?

M

Michael Grenadier

Legend

seems unlikely, but since it's part of cc, might try adobe media encoder first... are we talking free or are you willing to spend some bucks? why don't we try free after you've tried AMD. handbrake? https://handbrake.fr

davinci resolve has a free version

https://www.blackmagicdesign.com/products/davinciresolve/. gotta scroll a ways down but the free version is available... You'll have to dig in to it to figure out how to import and then export... If it plays properly from within resolve, I'd guess it'd probably be able to export it.

Might try apple compressor. Maybe there's a trial version available. it's not very expensive and it does come in handy when adobe doesn't fill the bill.

If you hit a wall, post back and I'll think of something else... hopefully

Peru Bob

Community Expert

Try resetting the preferences:
https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-reset-trash-preferences-in-Premiere-Pro/td-p/8236158

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html