chee hungl15869233

Participant

Answered

Help needed for XVAC-S UHD footage unusable in Premiere Pro

Forum|Forum|7 years ago
October 20, 2018
4 replies
578 views

HI Adobe and all professional Premiere Pro user,

I am a new user for Premiere Pro CC. My XVAC-S UHD (3840x2160) footage from Sony X3000 Cam after imported to Premiere Pro CC keep showing distorted and greenish screen. I am new to the platform, need urgent advice in solving this. Below is my screenshot for the problem.

Thanks,

James

This topic has been closed for replies.

Correct answer Ann Bens

Green or purple streaks appear in the Source and Program monitors

chee hungl15869233Author

Participant

Hi Ann Bens and Averdahl,

Thanks and very appreciated for your superb advice, I tried just now to download Intel driver it works now.

Cheers!

Community Expert

Correct answer

Community Expert

Green or purple streaks appear in the Source and Program monitors

Community Expert

Community Expert

Usually updating the graphic card drivers to the latest version solves this issue.

Participant

I have the same problem with XAVC 4K shot with Sony A7 RII. The problem occured after the latest upgrade to v 13.0 (Build 255).

chee hungl15869233Author

Participant

Hi Janb,

I think you could click to the link from Ann Ben and go try to download Intel driver 24.20.100.6194

it solve my problems now.

Good luck!

Participant

I did, but even a later version and it works just fine now!

Thank you all!