Skip to main content
Participating Frequently
December 18, 2016
Question

HELP! The trial won't open and it doesn't give an error message!

  • December 18, 2016
  • 1 reply
  • 779 views

I made an account and downloaded it within the website and as i click to open it it pulls up a window and says its loading a bunch of things in the bottom left corner of the window and then it just stops and disapears. No clue what is going on but it keeps doing this and I need to post a video asap! HELP!

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
December 18, 2016

Does your computer meet the minimum requirements?

Premiere Pro System Requirements for Mac OS and Windows

Participating Frequently
December 18, 2016

Yes I have mac OS 10.12
* gigs of Ram and so on.... I just checked and it says both my 4 gig ram slots are being used... could that be my issue?

Participating Frequently
December 18, 2016

I meant 8 gigs of ram