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Inspiring
September 22, 2021
Question

Help with annoying freezing when exporting

  • September 22, 2021
  • 1 reply
  • 559 views

Hi,
I have the latest versoin of Premiere installed.
I have a i7 - 107000 CPU @290GHz

32 Gigs of RAM

Since singing up for Adobe as a SAS instead of stand alone software, I have been having many issues with Adobe Premiere. I am going to try and solve them one at a time, as dumping them all in one thread has gotten me nowhere.

This one problem is when I go to export a project as a video file, I will make sure that project editing window is open and selected. I will then choose, File/Export. The export window will open. Then when I click on the Project name in the export window, I get that mind numbing sound alerting me that the only thing that I can do now is to go to Task Manager and end the task. This doesn't always happen, I have a 50/50 chance of it not. I have even gone and set the autosave to save the project and the file every one minute, so I don't lose too much work. 

When I get this annoying behaviour and I go into Task Manager, in the Adobe Premiere grouping, there are three entries. Adobe Premiere and two instances of 'Adobe DVA 2021'. If I right click one one of them and choose 'Open File Location' it takes me to 'Crashpad_Handler.exe'. If I right click on the other one, it takes me to, 'DynamicLinkManager.exe'.  If I end both of those tasks, it doesn't fix the issue.

Does anyone have any ideas on what is going on and how it might be fixed. This issue is wasting a lot of time and is very frustrating for a software that I continually pay for.

Anyone?

Thanks

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1 reply

Arginsky
Known Participant
September 22, 2021

I'm also having terrible problems with CC2021 Premiere. Export is one of them.

I've contacted Adobe and they haven't been much help. They keep pointing the problem at my machine, but I was using CC2019 with the same media a month before and NO PROBLEMS. So it's a software issue that they are having trouble addressing and not admitting.