Here is hoping for a Happy New Year (and a better PrPro)
I've had about every problem possible. Spent hours trying every suggestion possible. Even bought a new High End laptop and installed everything from scratch. This happens on 3 different systems (including a desktop with 5TB, 32GB memory, I7, GTX960 with 4GB). I have tried all with more than adequate hardware and current drivers. (yes, if I rollback to 2013.2 things are stable - 2015 sucks and 2017 sucks as bad). I have spent my time with the cleaner tool and fresh installs. Modified my export process and tried many things suggested at my own time and expense.
Yes I have more than required hardware. Yes I have updated drivers. Yes I have even tried other video cards. We have been through all that multiple times. I applaud and thank the Adobe and MVP users, Admins, and Moderators trying to make the best of an unbelievable rediculous, and bad situation, while trying to keep the faith.
Just a small example of some of the day to day issues on a simple project that everyone is having.
- Sometimes Audio imports and video does not
- Sometimes video imports and audio does not
- Exports Fail to complete \ Error compiling movie
- Screen goes black trying to edit with CUDA
- Media Offline
- PrPro just stop working
- I've had to delete all 3rd party add-ins I like to use (VIdeo CoPilot \ Reg Giant \ Film Convert\ etc)
- Low Level Exceptions
- These are just a few examples.
I have submitted bug requests, feature requests, allowed Adobe to remote into my system, spent time on the phone with tech support. I was told at least 3 months ago that they understood the concerns and within 2-3 weeks would have a fix out. That was 2-3 months and still nothing.
I've got some new projects coming up. I have made a decision. If by January 15th I don't have a fix which resolves basic issues I will be canceling my CC Subscriptions. I am not spending my hard earned money to spend hours as an Alpha and Beta tester for one of the larger software companies around.
I am hoping that is not the case. But I cannot spend money on something that continually causes me more frustration than positive results. Everyone here is nice and tries to be helpful, but I need to be working, not on a help forum.
Here's hoping for a Happy Healthy New Year for all, including Adobe!