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J
Julian taylor
Participant
April 12, 2023
Question

Hi. Has anyone ever found Media Encoder dips the audio level for a second at the start of exports?

  • April 12, 2023
  • 2 replies
  • 864 views

Hi. Has anyone ever found Prem Pro dips the audio level for a second at the start of exports?  Keeps happening to me.  Maybe 4-6  dB.  Media Encoder does it as well.

Latest versions of software.  MacbookPro 2019

 

 

 

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2 replies

R
Community Expert
Richard M KnightCommunity Expert
Community Expert
April 14, 2023

Are you adding any noise reduction effect?

J
Julian taylorAuthor
Participant
April 16, 2023

Hi  Yes NR on the voiceover (that's the only audio track).  I don't know if I have ever tried to run an export with it removed, should do.  I had wondered if plug ins might be the reason.  I have a graphic EQ and a HP Filter on as well.  

Ishan Y
Community Manager
Ishan YCommunity Manager
Community Manager
April 13, 2023

Hey Julian,

Welcome to the community. I'm sorry to hear about this. Do you see this issue with a specific file type? Let us know what export settings you're using. Will it be possible for you to share a copy of the source file and the exported file that has the audio drop? That will help us reproduce the issue.

 

Thanks,

Ishan

    Z
    Zwea
    Inspiring
    April 14, 2023

    I've run into the problem where a certain audio track, or parts of it, completely dropped out. Maybe it's caused by the same thing.

     

    It was happening with variable bitrate footage that caused an audio sample rate mismatch, which resulted in missing (bits of) audio on export.

    Ishan Y
    Community Manager
    Ishan YCommunity Manager
    Community Manager
    April 14, 2023

    Hey Zwea,

    You could have similar issues with variable frame rate videos, but the variable bit rate shouldn't affect the audio. Could you check if your footage is in variable frame rate (Project Panel > Right-click on media > Properties)? If not, will it be possible for you to share the collected project file and an exported file with the audio drop? 

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