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Participant
August 2, 2025
Question

Hi i got the subscription and why i dont have 4k when im exporting my video its only 1080 P and 30fp

  • August 2, 2025
  • 2 replies
  • 137 views

I bought the subscription only because i would have the 4k quality and there's nothing 

    2 replies

    kglad
    Community Expert
    Community Expert
    August 2, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    Ann Bens
    Community Expert
    Community Expert
    August 2, 2025

    This does not look like Premiere Pro.

    Post screenshot entire UI.

    kglad
    Community Expert
    Community Expert
    August 2, 2025

    @Ann Bens 

     

    it may not be premiere pro.  it was posted in using the community and moved here.

     

    @era_3374 

     

    with what app and what version do you need help?