Participant

Answered

Horizontal scroll buggy in version 23.4

Forum|Forum|2 years ago
May 8, 2023
28 replies
8552 views

With the new update of Premiere Pro (version 23.4) horizontal scroll on the timeline hardly works at all. When I use a two finger swipe on my trackpad to move the timeline left or right, it normally moves very smoothly and moves long distances quickly. But in version 23.4 it hardly moves, and I have to push down hard on the trackpad and do really long swipes to initiate a (weak) scroll.

I ended up reinstalling version 23.3, and horizontal scroll on the timeline now works perfectly again.
I hope this will be fixed with future updates so I can always have the latest version.

Mod note: Title changed slightly

User interface or workspaces

This topic has been closed for replies.

Correct answer Ishan Y

Hey everyone,

The engineering team has released a fix for a similar issue in the latest Beta. Could you try the Beta and let us know if that fixes your problem? Installing the Beta won't overwrite your current version of Premiere Pro. Let us know how it goes.

Thanks,

Ishan

Show previous replies

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stefant94

Participant

I am having the same issue on a Macbook M1 Pro. Going back to the previous version of premeire as buggy scroll makes working with the timeline very frustrating.

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jnsdebraekeleer

Participant

Same problem on 23.4. I'm on Samsung Galaxy Book Business with Windows 11 Pro. Can't scroll timeline with built in trackpad or with my Microsoft Arc Mouse that has a little trackpad as well, It however works totally normal with my Logitec M510 Mouse that has a scroll wheel. Hope this gets fixed quickly!

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default2w401blua7lt

Participant

Yep. Me too. Please could you provide a fix for this Adobe?

B

Berk5C11

Participant

same issue, m2 macbook air, premiere 23.4, ventura 13.3.1 (a)

Mountain Panther

Inspiring

Software: Adobe Premiere Pro Version 23.4

Hardware: 2020 M1 MacBook Pro, 2020 M1 MacBook Air, 2021 M1 Pro MacBook Pro

Hello,

I've been using Premiere Pro for the past two weeks and I've noticed that in order for me to move "scrub" my Timeline to left to right with the trackpad, I have to swipe with my two fingers way more firmly now. There will be times it will not register any left/right sliding input at all unless I use the whole area of the trackpad, then I can finally "scrub" in the Timeline. I would like to note that zooming in and out in the Timeline works perfectly.

I've opened Photoshop, Illustrator, and InDesign, and the feature to move the canvas and artboards left, right, up, down, diagonally works perfectly, except in Premiere Pro. I've checked my settings on my MacBook for the trackpad, I've even tried unstalling/reinstalling Premiere Pro, installed Premiere Pro on a new MacBook, and the "srcubbing" delay is still there.

K

Kamil27889171jd2l

Participant

Same problem here! For a while i thouhgt it was problem with mine device, but now i see that this is issue with premiere pro. I think that this problem has appered with one of the leatest actualisation. I havent used premire for like 10 last days, last i used it it worked perfectly, now it is almost unusable.

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default1dw25xwwibfn

Participant

I have just re-entered a project on the latest version of Premiere Pro on a Windows 11 laptop.

I can't scroll along the timeline using the trackpad, or, holding the alt key, I can't zoom in and out of the timeline.

It works fine on the program monitor and the source monitor, but not on the timeline. I am also able to expand each channel size by using two fingers on the trackpad and pulling the opposing corners into the center. However, scrolling and zooming still does not work.

I have tried this on different projects, new projects and timelines with different footage and it is still the case. There are no issues with the laptop trackpad as functions fine on other Adobe programs.

Kevin-Monahan

Community Manager

Hi,

I read your message and I'm concerned about this unexpected behavior. A similar issue is being investigated by the team right now, so I'll move your post into the bug reports forum. That way, the team can interact with your post and help you out with any answers there. The Discussion board is a user-to-user forum, so that will escalate your case. I hope that is OK.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

MrRoodyHadley

Participant

Same here! 23.4 has ruined mouse scroll functions...

Had to 'roll' back to 23.2

Reading a lot of similar threads, 100% an Adobe buggerd up!

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clouiselole

Participant

Other panels seem to work fine. But the timeline panel is buggy. M1 Max Macbook Pro, 16"

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Karl261837917m5x

Participant

Same issue here with v23.4 on Windows 11 (on a Lenovo Legion 5) - it looks like it's interpreting the two finger drag as a 'pinch to zoom' gesture with virtually no movement (since your two fingers remain around the same distance apart) so it sometimes scrolls a tiny bit, basically nothing. The two-finger drag to scroll behaviour doesn't appear to work anywhere in the UI of v23.4. I have reverted to v23.3