How the heck!! Export on iMac does not play sound on any windows machine

Forum|Forum|7 years ago
June 20, 2018
1 reply
394 views

I'm super floored as this is a super strange problem. I export my video on an iMac but then the sound and sometimes the video does not work on a windows 10 machine? Hug, has anyone ever had this problem fixed?

From a really cold Johannesburg South Africa.

This topic has been closed for replies.

Correct answer excited_Genie16B8

OK.

Let's do this. Eliminate the export settings as a variable a choose H.264 as the Format and Match Settings - Adaptive High Bitrate as the Preset. That will work everywhere.

Next, install either PotPlayer or VLC on the Windows systems for video playback. (Windows Media Player and QuickTime are the two worst players out there. Never use them.)

E

excited_Genie16B8

Legend

It's possible you're exporting with codecs not available on those PCs. Pull that thread.

D

douws9823411Author

Participant

Thanks, I've tried XDCAM H264, YouTube and export to phone On all of them sometimes the sound doesn't play and other times the video, on Windows Strange thing is they will play on an Android and I've made sure that sound and video exports I'm really stumped by it Not even Google can vind someone with the same problem.

E

excited_Genie16B8Correct answer

Legend

OK.

Let's do this. Eliminate the export settings as a variable a choose H.264 as the Format and Match Settings - Adaptive High Bitrate as the Preset. That will work everywhere.

Next, install either PotPlayer or VLC on the Windows systems for video playback. (Windows Media Player and QuickTime are the two worst players out there. Never use them.)

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded