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How to unistall Premiere Pro 2017 with trial expired?

Forum|Forum|9 years ago
January 30, 2017
2 replies
1151 views

Hi,

My Premiere Pro 2017 trial expired on Mac Book Pro running El Capitan. I`ve read the unisntall should be handled using Creative cloud. But creative cloud doesn`t launch. Only Adobe application manager, which seems not to give uninstall option.

I could not find the answer in the myriads of posts and forums. I would be grateful for advice. Also, I am not an IT expert. Simple language will be graetly appreciated.

Petr

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Correct answer Ann Bens

You can try and uninstall from the Applications folder.

There should be a uninstall icon.

Community Expert

Correct answer

Community Expert

You can try and uninstall from the Applications folder.

There should be a uninstall icon.

pj82735349Author

Participant

Thank`s. I am new to Apple and didn`t think of uninstalling it from applications. Simple. Creative cloud was there, unistalled trial and than itself.

Community Expert

Community Expert

Sign out of your account... Uninstall... run the Cleaner...

-for non-Cloud programs you need to DE-activate before uninstalling

-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

-using the cleaner after uninstalling and before reinstalling is often needed

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-Restart your computer... Sign in to your account... Reinstall

-and 5 steps in reply #1 https://forums.adobe.com/thread/2144928