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Participant
August 31, 2018
Answered

I am having two problems that are preventing me from doing anything

  • August 31, 2018
  • 1 reply
  • 335 views

First of all, I am getting the red screen nonsense again. There is also severe lag.

I am really coming to the end of my rope. Every time this program updates, some wild new host of problems erupts.

    This topic has been closed for replies.
    Correct answer Jeff Bugbee

    It gives me the red screen for  MP4 , MOV and MTS files.

    Adobe Premiere Pro CC 2018

    Windows 8.1


    If you go to Preferences - Media- and uncheck Enable hardware accelerated decoding, does that make a difference?

    You've given us the file extensions of your files but that doesn't tell us anything about the files themselves.

    How were these videos recorded? What settings/codec? Did you natively import or use the media browser?

    1 reply

    Participant
    August 31, 2018

    Oh yeah, and then my clips are playing back waaaay to fast.

    Jeff Bugbee
    Community Expert
    Community Expert
    August 31, 2018

    Going to need a LOT more detail here.

    What do you mean by red screen nonsense?

    What sort of media are you importing?

    What version of Premiere/OS?

    Participant
    August 31, 2018

    It gives me the red screen for  MP4 , MOV and MTS files.

    Adobe Premiere Pro CC 2018

    Windows 8.1