I am trying to activate my 100 GB of free storage on Frame.io using my adobe account. I had an account before on frame.io (registered as a free account) using the same emailadress as my Adobe ID
Trying to activate my 100 GB of storage on Frame.io included in my adobe subscription. I already had a free frame.io account registered using the same email as my adobe ID prior to Adobe acquiring Frame.io. Now whenever I login on frame.io (web or within Premiere) I only have access to the old 2GB of free storage. I tried connecting my frame io to my adobe login before.
And I followed along the instructions on this page:
https://helpx.adobe.com/x-productkb/multi/frameio-creative-cloud-faq.html
However when I try to go to my account settings now on Frame.io to change this primary email adress (as stated in the FAQ), it already says: “manage on Adobe” and redirects me to the adobe account page (for managing my adobe ID in general). So I can not change my email no more on the frame.io account page. Only on my adobe page. Do I change the email adress there? Though I do not wish to change my primary adobe email at all...
Thanks in advance!
Merlin
