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Participant
April 20, 2023
Answered

i am unable to export the video . in premier pro .

  • April 20, 2023
  • 2 replies
  • 1561 views

when i click on export blank page is loading...in aftereffects when i drag video it is autiomatically speeding up

 

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Correct answer Francis-Crossman

This is a known issue that we are working on.  Please see the workarounds here: https://community.adobe.com/t5/premiere-pro-bugs/known-issue-export-mode-fails-to-load-in-premiere-pro-23-2-and-23-3/idi-p/13759792#M7687

2 replies

Francis-Crossman
Community Manager
Francis-CrossmanCommunity ManagerCorrect answer
Principal Product Manager
April 28, 2023
Ann Bens
Community Expert
Community Expert
April 20, 2023

Reset preferences and delete media cache.

Participant
April 20, 2023

how to delete media cache

 

Participant
April 20, 2023

how to delete media cache