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Participant
August 12, 2023
Answered

I can no longer select item : it deselects itself

  • August 12, 2023
  • 3 replies
  • 985 views

Hello, I really need your help.

Here my issue :

As soon as I select an item on my timeline, the selection is "removed" by itself. I don't know how to explain better, here's a video to show you what's going on. I have already tried to reset the settings of Premiere pro.

 

I don't understand this issue.

My version : Premiere pro 23.6.

 

Thank you.

This topic has been closed for replies.
Correct answer Peru Bob

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

3 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
August 12, 2023

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Participant
August 14, 2023

Hello, OK it seems good. I reseted the current workspace to return to its original, and it's working.

 

Thank you so much. Hope this can be helpful for others.

Community Expert
August 12, 2023

Does the situation get any better if you alter the 'Selection follows playhead' option?

Peru Bob
Community Expert
Community Expert
August 12, 2023

Please try uploading the video again.  I can't get it to load.

Participant
August 12, 2023

Yes for sure, thanks for your help. https://www.youtube.com/watch?v=6sQjTZSCzxo