Skip to main content
andream17538893
Participant
March 4, 2018
Question

I can not import anything

  • March 4, 2018
  • 2 replies
  • 174 views

hello Everyone

I’ve been trying to work premiere for a while now with my Canon Rebel t5i videos. Granted they are MOV files and those are difficult to work with. However, it’s not letting me import ANYTHING into premiere. If I try to drag something, it gives me the circle with a line through it saying that it can’t be copied there. If I try just to click on it, it does nothing. What else can I do to try and get this to work? Premiere is a contract and I don’t want to pay a years worth of payments if it’s not goinf to work for me. My computer is an hp x360

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Legend
    March 31, 2018

    Hi AndreaM,

    Are you still experiencing this issue or have you solved it? Please let us know.

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Legend
    March 4, 2018

    Start with Step 2C below.  Report back.

    Unofficial Premiere Pro Troubleshooting Guide