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Inspiring
Nov 18, 2025 10:27 AM UTC
Question

I can't open the project. Endless waiting.

I can create a new project, but old projects won't open. Endless waiting. We've ruled out drivers and hardware, and the settings have been already reset. The program closes when large projects are opened.

 
 

 

 

4 replies

Adobe Employee
Nov 18, 2025 11:21 AM UTC

Hi Paul,

Sorry to hear about this. In which version were these projects created & are the media files used in the project saved in any network/external storage?

 

Thanks,

Sumeet

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Inspiring
Nov 18, 2025 11:39 AM UTC

25.5.0 and Beta. I didn't use network storage. I worked with projects for a whole year and everything was fine. Now they won't open or Premier crashes. Some projects opened using AutoSave, but I can't understand the reason for this strange behavior. If AutoSave works, why can't I work in my main project?

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Adobe Employee
Nov 18, 2025 12:03 PM UTC

Thanks for the details! Did it start after any update or any recent crash? Have you tried importing the affected project into a blank new project to check if it's being imported completely? Also, please let us know the version of Premiere Pro that you are currently using. 


-Sumeet

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