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Coolum5FC2
Participant
March 21, 2024
Answered

I can’t use hardware acceleration - AMD 7900xt GPU

  • March 21, 2024
  • 2 replies
  • 746 views

I have a 7900xt gpu and randomly a couple days ago the hardware acceleration just stopped working and I can't switch to it. My drivers are fully updated and windows is fully updated, so is premiere. Why can't I use it?

    This topic has been closed for replies.
    Correct answer Coolum5FC2

    I tried using DDU and that seems to have fixed the issue, however if it does happen again I'll try rolling back, I just couldn't figure out how to do so at the time, and thought reinstalling drivers would be a better first alternative. Thankyou for taking time out of your day to respond, and yes I did update a GPU driver sort of recently, it's weird that it happened a week or two after I did so though.

    2 replies

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    Coolum5FC2AuthorCorrect answer
    Participant
    March 22, 2024

    I tried using DDU and that seems to have fixed the issue, however if it does happen again I'll try rolling back, I just couldn't figure out how to do so at the time, and thought reinstalling drivers would be a better first alternative. Thankyou for taking time out of your day to respond, and yes I did update a GPU driver sort of recently, it's weird that it happened a week or two after I did so though.

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    March 21, 2024

    Hello @Coolum5FC2,

    Thanks for the message. NVIDIA users are experiencing similar issues. They have rolled back a driver version. Have you updated a GPU driver lately? Does rolling back to an earlier (studio) driver help if so? Let the community know, OK? Sorry to hear about your problem. 

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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