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Participant
July 4, 2023
Answered

i cant hear any audio

  • July 4, 2023
  • 4 replies
  • 1335 views

hello. im new to premiere pro but recently i put a video clip that has audio in it but i cant hear it (this also occurs with music), i can hear it once i export the file and ive watched a few youtube videos to try to fix this problem but nothings working. the only thing i found out is that my speaker & microphone say it doesnt work even though in other apps it does, help please??

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Correct answer Ann Bens

Make sure Default Input in the Audio Hardware in the Preferences is set to No Input.

That will fix the problem.

4 replies

Participating Frequently
November 5, 2024

My source footage plays some audio channels (when this happens, its usually only channels 1 and 2) and disregards others. Audio hardware input does not help.

Participant
November 5, 2024

Im encountering the same issue, so i put it in No Input as they advised and configured all the drives, but its still not working, I cant seem to locate the problem. I tried listening to the audios assuming that the problem are the files itself but they played without complications?

Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
July 4, 2023

Make sure Default Input in the Audio Hardware in the Preferences is set to No Input.

That will fix the problem.

Kartika Rawat
Community Manager
Community Manager
July 4, 2023

Hi pixve!

Thanks for writing in. Can you try resetting preferences and see if that helps? https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158

 

Let us know.

Kartika