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Participant
Apr 24, 2025 6:52 AM UTC
Question

I cant seem to export my video. Stuck at 99% Adobe Premiere Pro 2025

I have had trouble finding a fix for my export. I have tried going to the project settings to change the Mercury Acceleration setting but the mercury playback engine option is grayed out. I have been looking everywhere for a fix. I am on Windows 11. Please help me

7 replies

Participant
May 22, 2025 6:23 PM UTC

It had went away but now it has started again. How can I check my version without exiting the export?

 

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Participant
May 22, 2025 6:24 PM UTC

Oh I am using Adobe Premiere Pro 2024

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Participant
May 22, 2025 6:25 PM UTC

Version 24.6.5 Build 3

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MarekMularczyk
Community Expert
Community Expert
May 16, 2025 12:22 PM UTC

Hey,

Did you manage to get it working?

  

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MarekMularczyk
Community Expert
Community Expert
Apr 24, 2025 8:38 AM UTC

Does this happen on all sequences you're trying to export? Have you tried other sequences? What about other projects or making a new project?

 

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Adobe Community ExpertAdobe Certified Professional
Adobe Employee
Apr 24, 2025 6:37 PM UTC

Hi curious_gift5EE2,

We're sorry to hear about this. Could you please confirm the exact version of Premiere Pro you are using & the Export Settings that you have used? Also, have you tried exporting in any other format to check if it's exporting properly?

 

Thanks,

Sumeet

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MarekMularczyk
Community Expert
Community Expert
Apr 24, 2025 8:36 AM UTC

Hi,

Have you tried sending your sequence to Media Encoder?

  

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