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Participant
April 18, 2021
Question

I get a green-black screen error when I edit to primier pro.

  • April 18, 2021
  • 1 reply
  • 236 views

 

New notebook(LG Gram 2021, i5) and windows 10 home version.

As I buy new notebook, I just install premier pro and drag my new video.

But whenever I add to any video, there's green and black line error.

(After rendering, there's still green and black line..)

How can I fix this problem?

 

Notebook problem? No. Because I buy new one.

Windows 10 reinstall? sh*t up, I reinstall many many time for this problem.(+upgrade)

Video source problem? No, Because I tested with almost 100+ another video. All same issue.

 

So strange, because as I had anohter PC, and when I tested with that pc, there's no green and black line.

Only on LG Gram notebook has that problem.

But without priemier pro problem, there's no problem to this notebook.

How can I solve that issue?

 

This topic has been closed for replies.

1 reply

Inspiring
April 18, 2021

Looks like a GPU driver issue. Update to the latest version from Intel:

 https://downloadcenter.intel.com/download/30381/Intel-Graphics-Windows-10-DCH-Drivers