I keep crashing when I use the text tool.

Forum|Forum|3 years ago
November 3, 2022
1 reply
1816 views

I upgraded PP to 23 and I can't type any extensive text without it crashing. I was able to add a two word title without a problem, but when I go to add a foot note to a shot everytime I get to the fifth word PP crashes.

I am on a Macbook pro 2019 running Monterey 12.6. I have the 2.3 8 core i9 and 32 gigs of memory. This is a super simple task that I need to get done. What is going on here? PP has crashed 10 times at the same spot.

Crash

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Kevin-Monahan

Community Manager

Hi, saduggan,

Apologies! I had some problems like this with speech-to-text a couple of versions back. Can you check the version of Premiere Pro you are running? You can also install the latest version to see if it fixes the problem.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

sadugganAuthor

Participant

I am upgraded to the latest availble. Premiere Pro 2023 build 63. I tried using the the text tool in an empty sequence and it still crashed. Tried using different fonts, crashes.

Kevin-Monahan

Community Manager

Too strange. Are you generating a crash report? If so, can you attach a copy of the crash report or PM it to me? I can pass it along to engineering so we can figure out what's going on there. Sorry for the frustration.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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