I'm having this issue "an unknown error occurred while opening the project premiere pro"

Forum|Forum|1 day ago
April 22, 2026
3 replies
38 views

Yesterday I was working on a project that I use to edit monthly videos for a Doctor. I did yesterday’s video and close de project as usual. Today I tried to open the same project and I’m facing this following error “an unknown error occurred while opening the project premiere pro”

I tried creating a new project and importing the old one but it didn’t work, this time i recieved this messege.

Can anyone help me? Inside this project I have several assets that i can’t lose.

R

RobShultz

Community Expert

You may want to try opening Premiere and then importing the project into your project panel like you can other assets and or importing the project through Media Browser.

P

PaulMurphy

Community Expert

Long file paths on external drives and special characters in the path or filename can cause this error.

Copy Dra Bárbara 2026.prproj to a shorter, simpler local path, for example: C:\Test\DraBarbara.prproj
Rename the file using only letters and numbers, with no accented characters, spaces, or hyphens, for example: DraBarbara2026.prproj
Open the renamed file from the new local location.

F

Fontenelle MoraesAuthor

Known Participant

I’ll try it and i’ll let you know

John T Smith

Community Expert

Are you able to open an autosave project?

F

Fontenelle MoraesAuthor

Known Participant

Yeah, I tried this after opening this ticket and the auto-save project opened, but I lost some saves in the way. I’m still hoping to open the official project

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