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peterkellner1
Inspiring
May 3, 2018
Question

I often get this error when I run Media Encoder

  • May 3, 2018
  • 4 replies
  • 8379 views

Happens about 10% of the time. no idea what it is.

- Source File: C:\Users\pkellner\AppData\Local\Temp\m7a_17.prproj

- Output File: I:\Dropbox\MyDocs\__Share\Pluralsight-aspdotnet-core-react-building-website\production\aspdotnet-core-react-building-website-m7\aspdotnet-core-react-building-website-m7-05b.mp4

- Preset Used: PS-1280x720--6-8-30fps-mono

- Video: 1280x720 (1.0), 30 fps, Progressive, Software Only, 00:01:06:13

- Audio: AAC, 128 kbps, 44 kHz, Mono

- Bitrate: VBR, 1 pass, Target 6.00 Mbps, Max 8.00 Mbps

- Encoding Time: 00:00:05

05/03/2018 06:57:50 AM : File Encoded with warning

------------------------------------------------------------

Adobe Media Encoder

Could not write XMP data in output file.

    This topic has been closed for replies.

    4 replies

    casablancag98833796
    Participant
    June 14, 2019

    I was having the same problem, but only when rendering to a folder within Dropbox like you are.

    niravg94621866
    Participating Frequently
    August 22, 2018

    Here is the GUARANTEED SOLUTION TO THIS PROBLEM.

    I was having the same problem and finally found the solution which will solve your problem 100%.

    Here's what you do-

    After you export the file to Adobe Encoder:

    1. Click "Edit" on the top left side.

    2. Scroll down and click "Preferences"

    3. A box will open up. Click on "Metadata"

    4. "Uncheck" the box on top that says "Write XMP ID to Files on Import"

    5. Select "None" in the "Export Options"

    6. Click OK

    And that's it.... Now begin your encoding.

    Nirav.

    Participant
    October 11, 2021

    Thank you for this! This solved the issue.

    Community Expert
    May 3, 2018

    'Source File: C:\Users\pkellner\AppData\Local\Temp\m7a_17.prproj'

    go to this after enabling 'show hidden files' : C:\Users\pkellner \AppData\Roaming\Adobe\Common

    delete the media cache and media cache files

    give it a try

    peterkellner1
    Inspiring
    May 3, 2018

    done.  Is the deleting cache and media cache meant to be permanent?  Any thoughts on what is happening?

    Community Expert
    May 3, 2018

    these need to be deleted manually or cleaned from inside the software from time to time as

    lot of them for long term might cause crashes and other 'impolite' behaviour

    Ann Bens
    Community Expert
    Community Expert
    May 3, 2018

    Have you tried using a local disk instead of Dropbox?

    peterkellner1
    Inspiring
    May 3, 2018

    No, I've not.  Since it does not happen all the time, it's hard to know if it's fixed.  Is that a known dropbox problem? On a recent support call to Adobe, I asked them about using dropbox as they said "no problem" doing that. Years ago, I was told not to use dropbox.