I shot footage on my insta 360 x 3 on single lens. I am unable to import into premier pro or any oth

I shot footage on my insta 360 x 3 on single lens.

I am unable to import into premier pro or any other editing software.

I did import at one stage into premier and edited. I changed lighting, colours and zoomed in. Saved as a project.

Now it says cannot find and at other times wrong format. It is in 354.

Please see photos of comments from the program.

It will import footage that was shot om my canon.

The only thing that I did that might be causing this  is that I downloaded a vpn app. Surfshark.