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cw32526629
Participant
March 2, 2022
Question

Import Folder option causes crashing and/or playback issues - Premiere Pro 22.2

  • March 2, 2022
  • 1 reply
  • 192 views

Import Folder option causes crashing and/or playback issues - Premiere Pro 22.2

 

Tried on two different computers to import a single folder with about 10-12 baked videos and this caused Premiere Pro 22.2 to become unstable but ONLY if i use the import folder option if I import each file one by one no problems

 

is this a new issue for anyone else (past versions of premire I've had no issue)?

 

Thanks

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    Sumeet_Kumar_Choubey
    Adobe Employee
    March 5, 2022

    Hi cw32526629,

     

    Sorry about the poor experience. Have you tried resetting app preferences to isolate any preference corruption issue that might be causing the app to misbehave? Also, where are the media files/folders saved (internal/external/network drive)?

     

    Thanks,

    Sumeet

    C
    cw32526629Author
    Participant
    March 29, 2022

    the files were on an internal ssd -

    after a lot of trial and error I did a clean install of the OS and it magically works as intended so perhaps we can blame windows for this one???

     

    all is well that ends well ig

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