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Imported clips to Premiere Pro 2025 have static (white noise) in audio tracks

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I shot video using a Sony NXCM HXR-NX3 camera. It plays back perfectly in Windows Media Player. When imported into Adobe Premiere Pro 2025, the audio tracks are nothing but a constant level of static (white noise). I've never had this problem before. It does this in both 2025 and Beta. Attached is a screen shot of my audio hardware settings. Any help is greatly appreciated.

Audio

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Sumeet_Kumar_ChoubeyCorrect answer

Adobe Employee

Hi everyone,

This issue has been fixed in the latest release of Premiere Pro (v25.4), which can be installed through Creative Cloud Desktop app.

Thanks,

Sumeet

S

Sumeet_Kumar_ChoubeyCorrect answer

Adobe Employee

Hi everyone,

This issue has been fixed in the latest release of Premiere Pro (v25.4), which can be installed through Creative Cloud Desktop app.

Thanks,

Sumeet

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danm32376722

Known Participant

Same issue here. Reverting I guess.

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S

Sumeet_Kumar_Choubey

Adobe Employee

Hi there,

Sorry about the poor experience. We've made progress & are working on getting a fix for this issue out in an upcoming release as soon as possible. We'll update this thread as soon as we have more details. For the time being, you may use Pr v25.2 as a workaround.

Thanks for your patience!

Sumeet

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R Neil Haugen

Legend

This is widely discussed in the forum at this time, many posts on such things with Sony meda. Which is most often mts, it seems.

The suggestion from staffers is to revert to 25.2 for now, as they are working on a fix to be released in the next patch update.

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Everyone's mileage always varies ...

D

David Mitchell_1_of_4Author

Participant

OK, thanks for the guidance!

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