Participant

Question

Imported MP4 video imports, but does not import video

Forum|Forum|6 years ago
September 13, 2019
2 replies
683 views

So I have a video that I am currently editing for youtube and everytime I import the video, it shows a picture from the footage but everything after that is black. The video plays fine in Windows but for some reason I can not figure out a way to get the video to import properly. Thanks for the help.

Computer Specs:

Intel Core i7-7700

Nvidia geforce 1080

16GB ram

Windows 10 64x

2019-09-12_22-58-07.zip

This topic has been closed for replies.

Kevin J. Monahan Jr.

Legend

MediaZoo,

Yes, Neil has the right troubleshooting step. We need more info on your source media. Upload a short sample clip if you can.

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Legend

What made that video file, camera, screen capture, what?

And what is the format/codec?

Neil

Everyone's mileage always varies ...

codyg65883568Author

Participant

I used streamlabs obs. the codec was MP4/MOV H.264 4:2:0

Legend

I wonder what your settings inside OBS are. Mine imports always without issues.

Everyone's mileage always varies ...