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Participant
September 13, 2019
Question

Imported MP4 video imports, but does not import video

  • September 13, 2019
  • 2 replies
  • 683 views

So I have a video that I am currently editing for youtube and everytime I import the video, it shows a picture from the footage but everything after that is black. The video plays fine in Windows but for some reason I can not figure out a way to get the video to import properly. Thanks for the help.

 

Computer Specs:

Intel Core i7-7700

Nvidia geforce 1080

16GB ram

Windows 10 64x

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2 replies

Kevin J. Monahan Jr.
Legend
September 13, 2019

MediaZoo,

Yes, Neil has the right troubleshooting step. We need more info on your source media. Upload a short sample clip if you can.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
R Neil Haugen
Legend
September 13, 2019

What made that video file, camera,  screen capture, what?

 

And what is the format/codec?

 

Neil

Everyone's mileage always varies ...
Participant
September 13, 2019

I used streamlabs obs. the codec was MP4/MOV H.264 4:2:0

R Neil Haugen
Legend
September 13, 2019
I wonder what your settings inside OBS are. Mine imports always without issues.
Everyone's mileage always varies ...