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Participating Frequently
July 30, 2018
Question

Imported preset empty in PR cc 2018

  • July 30, 2018
  • 2 replies
  • 1361 views

Hello,

I have made a set of simple effect presets that only includes the transform effect. This preset is made in Premiere Pro cc 2018.

Some users report that when they import this preset, also in cc2018 (or 2017 also) they only see the bin, but there are no presets inside. Some other user do not experience any issues. You can download the preset here: https://sellfy.com/p/W7BR/ (click buy and then download, it's free).

Tried so far:

1: Resetting preferences:Rename 12.0 folder to Old_12.0 in
Windows:  C:\Users\UserName\Documents\Adobe\Premiere Pro\12.0
Mac:      Documents > Adobe > Premiere Pro > 12.0

2: Make new project (dont open old) and import the preset.

3. Installed all the open updates in cc panel.

Any suggestions?

This topic has been closed for replies.

2 replies

Participating Frequently
November 26, 2018

HELLO ADOBE!?!


4 months passed and no answers? Nothing...and this is is the only way I can get support. Great!

And to update on above, it looks like it's limited to the transform effect only. When I export other effects they seem to work fine in older version of premiere. The exported presets do not show up after import if they include the transform effect.

Please look into this, or contact me for more details.

Participating Frequently
August 19, 2018

Hello Adobe, A LOT of premiere users report the same issue: FREE Transition pack #6 - Smooth clean Grid wall zoom transition - YouTube

Check the pinned comment on this YouTube video.